Deloitte Off-Campus Drive hiring Associate Analysts for its CoRe Global Contact Center in Hyderabad. Freshers and candidates with 0-4 years of experience (B.Sc, BCA, B.Tech, B.Com, Diploma) can apply. Check skills and apply today.

Deloitte Off-Campus Drive : –

Deloitte Recruitment 2026 (Deloitte Off-Campus Drive): Deloitte is actively hiring for the position of Associate Analyst / Analyst within their CoRe Global Contact Center (ITSD-Tech) team in Hyderabad. This is a fantastic opportunity for freshers and early-career professionals with 0 to 4 years of experience to join one of the Big Four global firms.

If you have a strong understanding of computer hardware, software, and excellent problem-solving skills, this role offers a dynamic 24×7 work environment and a robust platform for professional growth.

About Deloitte

Deloitte provides industry-leading audit, consulting, tax, and advisory services to many of the world’s most admired brands. The Technology Team at Deloitte differentiates itself by fostering a high-performance culture, offering extensive Rewards and Recognition programs, and encouraging out-of-the-box thinking.

Job Profile Overview

• Job Role: Associate Analyst / Analyst (ITSD-Tech) /Deloitte Off-Campus Drive
• Company: Deloitte
• Experience Required: 0 – 4 Years (Freshers are eligible)
• Location: Hyderabad, Telangana, India
• Work Mode: Full-Time, 24×7 Shift Environment

Key Responsibilities

As an ITSD-Tech Analyst, you will be the first point of contact for Deloitte employees facing technology challenges across the globe (Americas, EMEA, APAC).

• Technical Support: Provide effective and timely resolution for voice and non-voice interactions (phone, email, chats, and self-service tickets).
• Troubleshooting: Analyze and resolve incidents regarding application software, hardware, Windows 10, MacOS, and networking.
• Documentation: Log every incident accurately in the CRM tool and manage escalations when necessary.
• Knowledge Management: Identify knowledge gaps and create or update technical support documents.
• Mentorship: Act as a guide and mentor to new hires joining the contact center.

Eligibility Criteria & Requirements

• Educational Qualification: B.Sc / B.Com / BCA / B.Tech (Computer Science or Electronics background preferred) / Other non-engineering graduates or Diploma holders.
• Experience: 0 to 4 years of relevant technical support experience.
• Core Technical Skills: Solid knowledge of computer hardware, software, MS Office (2010/2013/Outlook), Operating Systems (Windows 10, MacOS), and basic networking/internet protocols.
• Soft Skills: Excellent written, verbal, listening, and analytical skills. Ability to grasp complex ideas quickly and communicate them simply.
• Work Flexibility: Must be highly flexible to work in different shifts, as the ISS-Business operates 24×7.

How to Apply for Deloitte Off-Campus Drive?

Eligible candidates can apply directly through the official Deloitte careers portal.

1. Click on the “Apply Now” button below.
2. Register or log in to your Deloitte candidate profile.
3. Upload a tailored resume that highlights your customer support and technical troubleshooting skills.
4. Submit your application at the earliest before the requisition closes.

Category	Details
Job Role	Associate Analyst / Analyst (ITSD-Tech)
Company	Deloitte
Experience	0 to 4 Years (Freshers Eligible)
Qualification	B.Sc, B.Com, BCA, B.Tech, Any Graduate/Diploma
Required Skills	Windows 10, MacOS, MS Office, Tech Support
Job Type	Full-Time (24×7 Shifts)
Location	Hyderabad, Telangana
Requisition Code	329223

Frequently Asked Questions (FAQs)

1. Who is eligible to apply for the Deloitte Off-Campus Drive? Candidates holding a B.Sc, B.Com, BCA, B.Tech (CS/Electronics), or other non-engineering diplomas/degrees are eligible. The experience requirement is 0 to 4 years, making it open to both freshers and experienced professionals.

2. What are the working hours for this role? The ISS-Business operates in a 24×7 environment. Selected candidates must be highly flexible and willing to work in different, rotating shifts to support a global employee base across the Americas, EMEA, and APAC.

3. Is this a voice or non-voice support process? This role involves blended support. Analysts are required to provide effective and timely resolutions for both voice and non-voice interactions, including phone calls, emails, self-service tickets, chats, and voicemails.