Capgemini Hiring 2025 | Capgemini Recruitment for Contact Support Group (CSG) – Noida | Apply Now

Are you looking for Capgemini hiring updates or searching for the latest Capgemini recruitment opportunities for 2025 graduates?
Here is great news!

Capgemini Exceller has officially announced recruitment for the CSG – Contact Support Group (IT Enablers) role for 2025 graduates. This is a full-time position based in Noida, offering stable career growth, global exposure, and a strong learning environment for freshers.

Let’s break down all the important details including eligibility, job role, salary, skills required, and the application process.

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Table of Contents

✅ Capgemini Hiring 2025 – Overview

Capgemini is one of the world’s leading consulting, technology, and engineering service companies. As part of their 2025 fresher intake, the company has opened applications for the Contact Support Group (CSG) under the Cloud & Infra Services (CIS) division.

This role is perfect for graduates who want to start their career in IT support, customer success, service desk operations, or cloud infrastructure services.

📢 Job Details – Capgemini CSG Recruitment 2025

Category	Details
Company	Capgemini
Role	CSG – IT Enablers (Contact Support Group)
Location	Noida
Job Type	Full Time
Batch	2025
CTC	INR 3 LPA + 25,000 one-time bonus
Application Deadline	10 January 2026 (11:59 PM)
Shifts	24/7 rotational shifts
Mode of Selection	Virtual

🎯 About the Contact Support Group (CSG)

CSG acts as the first line of defense for Capgemini’s Cloud & Infrastructure Services (CIS) clients.
The team handles:

Incident management
Service requests
Voice-based and digital support
Ticket analysis
Business intelligence-driven support

This role gives you hands-on experience in customer service, IT troubleshooting, cloud service management, and problem-solving.

📝 Job Responsibilities

If you get selected through this Capgemini recruitment, your role will include:

✔ Customer Support & Technical Assistance

Provide voice-based and multi-channel support
Troubleshoot internet issues, login issues, password resets, etc.
Ensure customer satisfaction through professional communication

✔ Ticket Management

Categorize tickets correctly
Track status (open, closed, resolved)
Update customers regularly

✔ Knowledge & Service Management

Utilize ticketing tools
Work with AI BOTs like CHIP
Maintain knowledge base accuracy

✔ Business Intelligence

Analyze ticket patterns
Identify improvements for customer service

This job builds a strong foundation for future roles in IT operations, cloud support, and tech consulting.

✨ Desired Skills for Capgemini Hiring 2025

To qualify for this Capgemini hiring drive, candidates must have:

Excellent English communication skills
Good interpersonal and analytical abilities
Basic computer knowledge
Flexible to work in night shifts and rotational shifts
Willingness to relocate
Ability to perform under pressure and solve customer issues

🎓 Eligibility Criteria

Graduation / 3-year Diploma completed in 2025
Open to female candidates as part of diversity & inclusion
Must have:
✔ Active DigiLocker
✔ Mobile number linked with Aadhaar

💰 Capgemini CSG Salary

Component	Amount
Base CTC	₹3,00,000 per annum
One-time Incentive	₹25,000
Total Package	₹3.25 LPA

Great opportunity for fresh graduates to start a stable career in IT support.

🏢 Job Location – Noida

Selected candidates will work at Capgemini Noida, one of the company’s largest delivery centers.

🧪 Selection Process

The entire Capgemini recruitment process is conducted online:

Online Assessment
Technical / HR Interview
Final Selection

Only shortlisted candidates will be contacted for further rounds.

🔗 How to Apply for Capgemini Hiring 2025?

Candidates must apply through the official career portal or campus hiring link provided by Capgemini.

Important:
Only candidates who match the criteria will receive the assessment link.

⚠ Important Notes

This recruitment is exclusive to Indian citizens.
Capgemini holds full discretion regarding shortlisting.
Ensure you have a stable laptop, internet connection, and a quiet space for virtual assessments.

⭐ Final Thoughts

This Capgemini hiring opportunity is a perfect starting point for 2025 graduates looking to enter the IT support and cloud service domain. The CSG role provides global exposure, career growth, and the chance to work with advanced tools and AI-driven helpdesk systems.

If you’re serious about building a career in IT service delivery, don’t miss this Capgemini recruitment opportunity.

📅 Apply before 10 January 2026.

Apply Now